Or, if your bundled purchase contains a qualifying subscription with a non-Norton or non-LifeLock product, your refund will be limited to the Manufacturer’s Suggested Retail Price (MSRP) of only your qualifying subscription for the current term, not to exceed the total bundled price paid.
If you have a bundle (a qualifying subscription purchased with another Norton or LifeLock offering), your refund will be limited to the Manufacturer’s Suggested Retail Price (MSRP) of your qualifying subscription for the current term, not to exceed the total bundled price paid. If a Norton agent is unable to remove the virus from your device, then you may receive a refund based on the actual price paid for the current term of your qualifying subscription. *1 Virus Protection Promise: To be eligible for the Virus Protection Promise, you must have a qualifying subscription and unless you have Norton Small Business, you must also have purchased, renewed or upgraded that subscription directly from NortonLifeLock, or activate automatic renewal with NortonLifeLock.
